Privacy Policy

Privacy Policy

Wild Orchid Wines does not share, sell or swap any of your personal details with anyone. Any information we collect in relation to you is kept strictly confidential and secure. We use information provided by you to process and track your orders, personalise your shopping experience and to provide you with our quarterly newsletter (if you choose to receive it) . We do not collect personal information when you visit our site unless you log on, place an order or register with us.

When you provide feedback or questions via e-mail, through or regarding our website, we request your name and email address but will use this information solely to respond to your inquiry. Our quarterly and special offer emails provide you with our latest information and aim to make your shopping and ordering experience more enjoyable. You may unsubscribe at any time, and all subscriptions are optional and free.

When you enter  one of our competitions or other promotional event, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. We may ask for other information to enable us to improve our site or to send you special offers.

Our site does contains links to other sites for your information and convenience. Wild Orchid Wines is not responsible for the privacy practices or the content of other Web sites.

By default all web server log files capture ‘IP addresses’ (the unique network address of your computer). We may use your IP to help diagnose problems with our server, administer our web site and to track web usage. This information is used internally and is not shared with anyone else.

Wild Orchid uses cookies (a small amount of information sent from a web server to your computer) to allow you to log in to your account, maintain a shopping cart and to purchase items in your shopping cart. We do not use cookies for marketing, promotional or advertising purposes, nor do we use cookies to track your internet activity before or after your leave our website.

Security Policy

We use PayPal Services for online payment to ensure the most secure online transactions available. We do not retain any financial details that you use through PayPal and any concerns regarding transactions can be directed to PayPal on 1800 729 725 or online at www.paypal.com/au.

Contacting us

Wild Orchid Wines welcomes your comments regarding this Privacy Policy. If you have any questions about our Policies and would like further information, please contact us by any of the following means during our business hours of 09:00 – 17:00 Monday to Friday. Call +618 9767 3058

Post: Wild Orchid Wines,
 PO Box 165, Boyup Brook Western Australia 6244

E-mail: info@wildorchidwines.com.au